5 Key Advantages of VoIP Your Los Angeles Based Small Business Can Benefit From
If you're a tech-savvy business owner, chances are you've already heard of VoIP. You may have even considered implementing it to boost your business. Or you may even have an older generation on premise or hosted VoIP solution in place that could use some upgrade... or maybe it's never functioned that well from the start.
VoIP has come a long way since the early days of telephones, Internet, and Internet Protocol (IP).
But what are the advantages of VoIP for your business today? We're here to break it down.
What Is VoIP?
First, let's start with the essentials.
VoIP, or Voice-over Internet Protocol, is a combination of telephone, Internet, and IP. Basically, it's a technology that lets you make voice calls using broadband Internet rather than a regular, analog phone line.
Originally, VoIP was used to work around long-distance and international phone charges. But today it's used for much more than that.
Depending on the service, some providers will let you call anyone who has a phone number, regardless of the phone type (long distance, landline, mobile, even international), while others will only let you call phone numbers using the same service.
Some services even allow you to use a traditional phone, whereas others have you use your computer or a specialized VoIP phone.
How Does It Work?
If you think of VoIP transmissions as data packets, then VoIP is the transmission of these voice packets from one IP address to another.
Basically, instead of using a phone line to transmit voice calls, VoIP uses IP addresses to transfer voice calls. It does this by shrinking them into pieces of data small enough to transmit.
Sort of like mail, VoIP breaks a voice transmission into voice packets which it can then send to another IP address. The packets transmit one at a time and then reform as close to the original as possible at the new address.
This process compresses the voice signal, which is part of what helped make long-distance and international phone calls rates decline over the years. Basically every carrier in the backend is using VoIP now even if you don't think you're using it... your mobile phone these days is essentially a VoIP phone.
5 Key Advantages of VoIP
So the actual underlying process might not sound so simple, but implementing one at your business to great effect can be if you use the right partner.
In a time when there are a million technological processes designed to make our lives easier, VoIP is a simple process that helps simplify a variety of communications processes to help your business perform better.
Here are five key ways that VoIP can help your business thrive:
1) Improved Accessibility
One of the big benefits is accessibility, which might seem counterintuitive at first since VoIP is unlike most traditional phone systems.
In fact, this is what makes VoIP work so well.
Because VoIP isn't tied to traditional phones, calls made on VoIP aren't measured (or affected) by distance or location. This is why it was a popular option back in the day to cut down on the cost of long-distance phone calls.
Whether you're calling from your office down the hall or from the other side of the world, it's all the same to a VoIP system. As long as you both have an Internet connection, your VoIP system can handle it no problem.
2) Fexibility and Portability
This is part of what makes VoIP so flexible and portable.
In a traditional private phone network, you're limited by the number of phones you can have on the system based on the number of available lines the system allows you.
But VoIP isn't connected to a phone system. The only thing that limits your VoIP network is your available bandwidth.
And since it uses the Internet, VoIP can incorporate other software like email, fax, and remote conferencing. Add that to the fact that the people in your office can use these services simultaneously and you can start to understand why this is an attractive option.
Plus, VoIP is portable - You can travel with a physical phone if you like, but far more people these days tend to just simulate their desk phone on their mobile using a simple iPhone or Android VoIP app.
You're probably starting to get an idea of why VoIP is more cost-effective than traditional phones, as well. There are a few reasons for this.
First, when you buy a traditional phone system for your office, you generally have to pay a lot for the phone system, handsets, and their setup, including lines and the phone bill. You also have to pay to troubleshoot them and pay for extra features that are essential to your business.
With VoIP, you can get a variety of features like call forwarding, call waiting, caller ID, voicemail, and conference calling, and more, all included as part of your basic VoIP package. And the handsets are often cheaper, setup is faster, and there is no "system" to purchase if you go with a hosted VoIP solution as we recommend for most customers these days.
4) Great Voice Quality
You know the moment when you're in the middle of an important call and your phone picks that exact moment to have a bad connection? This was a fairly unfortunate and common issue when VoIP first hit the market and left a lot of early adopters scared. We get it, your business is too important to wait at a standstill for bad phone lines.
With VoIP, as long as you have a reliable Internet connection with good bandwidth, you'll have voice quality that is equal to (if not better than) a traditional phone. This is where professional help can be a big boost making sure your network and connection are ready to take on VoIP services.
When it comes to voice quality, VoIP is only limited by bandwidth, so the better your Internet, the better your conversations can be.
5) Improved Productivity
Finally, all of these benefits of VoIP added together means that your business can be more efficient and productive during your working hours.
With VoIP, your employees can multitask without interruption. As long as you have good Internet, your employees can make calls, regardless of how many other people are making calls at the same time.
Plus, you can use the money you would have spent on phones for other business needs, which means that you're more fiscally efficient as well.
Making VoIP Advantages Work for You
So the real question isn't, "What are the advantages of VoIP?" The question is, "Why aren't you taking advantage of VoIP?"
Ready to get started? So are we. Use our contact page to get in touch.