One of the ways that we conduct maintenance on your network infrastructure is with 24/7 monitoring and support. Be Structured will put network support services in place to watch your systems for signs of intrusion or unusual behavior. This managed service is there to alert us to possible threats and issues before they become major problems. If something is flagged in the middle of the night, our monitoring services will automatically generate tickets for us to address as soon as we are in the office the next morning.
The staff at Be Structured is available for immediate support 12 hours a day and 5 days a week. Outside of that service time, we will always have a technician on-call for emergency situations or high-priority issues like major outages or disruptions in your services. Our entire team is comprised of highly qualified IT professionals. Whether you call our emergency line or the standard phone system, you will be able to speak with a network support engineer.